For verification purposes, we do not accept complaints or general inquires over the phone unless the call is related to an immediate need for service or a safety issue.
Your inquires must be in writing and emailed to [email protected] or mailed to P.O. Box 56034, Langley, B.C, V3A 8B3 or submitted using the form below.
We do not accept third party communications related to service of any kind unless, the person that signed the invoice has authorized us to do so.
Your correspondence will be forwarded to the appropriate department or contractor in question for a response. Simple complaints can be resolved within 1-24 hrs via email however, if your complaint has a story attached to it, allow 5-10 business days for us to get back to you..